Episode 16 – How to Use LinkedIn to Enhance your Career Opportunities
In today’s episode I am talking to a LinkedIn expert! LinkedIn has quickly risen to the platform of choice for so many professionals and entrepreneurs!
In today’s episode I am talking to a LinkedIn expert! Over the last couple of months LinkedIn has quickly risen to the platform of choice for so many professionals and entrepreneurs! There is a reason for that!
LinkedIn is more than just another job-platform!
LinkedIn is more than just another sales channel.
Your LinkedIn Profile carries a lot of weight for you and your clients – no matter how big or small your company is, no matter how senior you are in your corporate world. Shelley Hutchinson shares her expertise in the field – also, she is gifting all of you listeners with a very generous takeaway – to enhance your own profile!
Episode 36 – OpEx with Marianne Rutz – The 5 Customer Service Secrets that Make your Callcenter Stand Out!
I recently read an article in Forbes by Micah Solomon, a customer service and customer experience consultant. He had interviewed Yael Ron, the General Manager of the Ritz Carlton Hotel in San Francisco! And boy – I loved the points Micah brought across – hence I’m sharing them here with you – looking at it through the lens of a contact centre leader! What does it take for my centre to become the Ritz-Carlton of Contact Centers?
OpEx with Marianne Rutz – Bonus Episode 1 – Black Friday is Coming – Is your Team Ready?
Every day I see and hear it from front line managers in contact centres and customer service centres – Everyday leaders worry about peak season! Every day I hear team members being stressed out about peak!