Episode 7 – Insights into the Life of a Global Project Manager – with Joy Bains
In this episode Joy Bains shares a wealth of tips, ideas and insights covering all aspects of project management.
Today I’m talking to Joy Bains. Hands down – Joy is one of the best project / programme managers I have worked with in my career. I hired Joy in May 2019 – simply because I struggled to deliver a global, multilingual programme, spanning around the world – from Malaysia to Puerto Rico.
OpEx with Marianne Rutz – Bonus Episode 1 – Black Friday is Coming – Is your Team Ready?
Every day I see and hear it from front line managers in contact centres and customer service centres – Everyday leaders worry about peak season! Every day I hear team members being stressed out about peak!