Episode 4 – The C-Word in the Contact Center World – I Didn’t Know You Were so ill… 

Today we dive into the options you have got to make your employee feel supported and valued, despite their illness.  

As a manager, in charge of people with serious illnesses, it is your responsibility to ensure there is an open communication line with your employee.  But… you don’t know what to say? I know it can be difficult.

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My Podcast is produced by Unavoided Media

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