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As a manager, in charge of people with serious illnesses, it is your responsibility to ensure there is an open communication line with your employee. But… you don’t know what to say? I know it can be difficult.
My Podcast is produced by Unavoided Media
Two weeks ago we kicked off the LEAP Team Performance Turnaround Bootcamp with a German Class of Frontline People Managers. Their first training was around what type of manager they are, based on their individual Kolbe A Index and a Leadership Assessment Questionnaire the guys had to fill in.
In today’s episode I’m taking you behind the scenes of Rutz Consulting – and in fact of any operation that I have led in the past! You all know by now, that my contact centre career has taken me to BIG names such as Hertz, PayPal, Sitel, Ralph Lauren, Santander… the list goes on.
When someone clicks on your profile, is it showcasing what you do and who you work with? Are you losing business because your LinkedIn is looking a little sparse?