About Rutz Consulting

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Rutz Consulting supports your business to achieve operational excellence in multilingual customer service delivery by putting your people first. Passionate about processes and profits built and achieved through people; we guide your team towards a positive destination. Driven by our calm and courteous nature and moral compass, we cut through the noise to get to the heart of what matters. Over the past 20 years, we have successfully led multimillion-pound contact centre set up deals, turnaround operations and market entries. From Europe to Asia and many places in between, we have cascaded our expertise across the globe, and we are proud of our work and its impact.

What We Do

Rutz Consulting supports your business to achieve operational excellence by putting your people first. Specialists within multilingual customer service delivery, we cut through the noise and transform operational delivery. Combining more than 20 years’ experience with a passion for processes and profits achieved through people, our bespoke consulting services help you to achieve incredible results.

We Thrive On Excellence

Our vast experience has allowed us to gain a profound understanding of the challenges within the contact centre industry. Leaving no stone unturned, we dig deep and create a customised programme of support with the aim of achieving operational excellence.

Multilingual Support

We speak your language, literally! Rutz Consulting offers unmatched multilingual domain expertise and is fluent in several languages. Drawing on our knowledge, we help multilingual teams understand cultural differences, enabling them to work together in harmony and fulfil their full potential.

Leading Innovation

We are passionate about the contact centre industry. As thought-leaders and specialists in the area, we are continually seeking ways to champion, challenge and change the industry.

Our Clients