Getting into the trenches with your staff? Leading the way in operational excellence? That’s me – and what I have done successfully for over 20 years in the corporate world. I’ve managed multi million dollar projects for Thomas Cook, Ralph Lauren, Banco Santander including recruitment and HR support.
I’m passionate about processes and profits – built and achieved through people.
Last week’s podcast was all about the Ops Manual – so that your operations run like clockwork – even when you are not there. Or – so that in a crisis – as COVID 19 – you have it all in one place and won’t have to frantically search for documents or processes!
Summer is an amazing time of the year! Whether it’s walking up the mountains, along the sea or simply strolling along the city centre – I love it. And probably, as I write this and the lockdown in Scotland is easing off – this year even more so than maybe any other summer!
The lockdown has done some strange things to people! For me it was that, at times, I wasn’t clear what day of the week it was…. And, before I knew…Read More