Getting into the trenches with your staff? Leading the way in operational excellence? That’s me – and what I have done successfully for over 20 years in the corporate world. I’ve managed multi million dollar projects for Thomas Cook, Ralph Lauren, Banco Santander including recruitment and HR support.
I’m passionate about processes and profits – built and achieved through people.
As EMEA Quality Solutions and CX Manager, Helen is considered a leading voice in our industry on Quality Evaluation.
The lockdown has done some strange things to people! For me it was that, at times, I wasn’t clear what day of the week it was…. And, before I knew…Read More
This was a first…. A three day mindset retreat I had booked to attend in person was moved on-line by the organisers. Granted – I was a little skeptical, after…Read More