"Marianne has been driving our global consolidation and transformation of the customer support. Her rich experience in the contact center business has been extremely valuable in making the right choices during this period of transition. Most importantly, her personal passion for customers, doing the right things and doing the things right have been the key to succes. And of course her attention for the person behind the role is a trademark for Rutz consulting! Thanks Marianne for your contribution!!"

"It was my pleasure to work with Marianne to manage the Benelux and German Customer Relations Markets in the Hertz European Financial Services Centre . Marianne has a proven record in meeting deadlines and developing people within her team to provide quality service. "

Marianne and I worked together on a hardware support technical campaign which was going through some difficult times. I found Marianne passionate about her job and extremely hands on. She gets to the route of the issue quickly, thinks through the solution. She also implements the changes quickly, and as thoroughly as anyone I have worked with in this type of role. Marianne is also an very effective Leader. She does a good job of setting clear objectives. She supports her team members in achieving those objectives and rewards them for their accomplishments. She is a firm, but fair. Marianne’s support is a tremendous asset to any organization.

"I worked with Marianne both in Hertz and Paypal and in each instance found her to be very professional, knowledgeable and dynamic while at all times considering the interests of the company, her team and colleagues. Marianne was very easy to work with as she understood the importance of the recruitment process and ensured that her decisions were well thought out and in line with business needs."