Episode 53 – OpEx with Marianne Rutz – Leading Ladies with Marianne Rutz as Guest
Today’s Leading Lady is…. Yes you guessed - it’s myself!
I am interviewed by Teresa Robertson, Associate Director of HR and L&D at Rutz Consulting.
I’m honoured to be in this line-up.
My career started in Travel & Tourism – and I fell into the Customer Service / Contact Centre World by accident, as so many of us do. Having climbed the corporate ladder, thoroughly enjoying my career, I was pulled out of it quite rudely.
In this episode you learn how despite the big C – in fact today I would say because of the cancer experience, I decided to create my own consultancy, in a desire to truly serve the industry I love so much.
Episode 59 – OpEx with Marianne Rutz – Karen Levett – Inside the Chat(ter)box
You probably have used the chat function offered by a number of businesses such as banks, airlines, hotels, credit card companies…. And most probably you had mixed emotions and experiences with using this tool.