It has been a Rollercoaster of a Month!
The lockdown has done some strange things to people! For me it was that, at times, I wasn’t clear what day of the week it was…. And, before I knew it, the week was gone!
This Week Marked a Defining Moment in my Life!
This was a first…. A three day mindset retreat I had booked to attend in person was moved on-line by the organisers. Granted – I was a little skeptical, after all – I had booked this event for my own personal growth and the growth of Rutz Consulting as Best In Class Service Provider in the Contact Center Industry.
How Will the New Normal Look?
Seriously… I am tired of all the speculation how the new normal is going to look! And no – I’m not rebelling, I’m not in denial that things will change and I am not sticking my head in the sand either!
Operational Excellence – What has Cooking got to do with It?
May is always such a lovely month! Nearly half way through the year – nature is beaming! Young greens everywhere, trees blossoming and my heart just lifts when I’m on my morning walk.