Core Values should translate into all areas of business. Your core values should filter through every single layer of the company from the top to the bottom, from left to right, and span each decision, and action taken.
When flights get cancelled, it can be a nightmare. Cancellations are relatively regular across the board, usually due to factors out of anybody’s control, but that doesn’t stop it from causing havoc.
If you don’t know your values – how do you know what’s right or wrong for your business? Values are powerful words defining your core beliefs. They are there to guide you in your day to day activities and act as a framework for you.